Store Policy

STORE POLICY

PAYMENT
We accept Visa, Mastercard, American Express, Paypal & Interac E-Tranfer (Canada Only)
All of our prices are in $CAD.


PRIVACY POLICY
We respect your privacy and do not sell or distribute your name, email address or delivery address.

SALES TAX
All Canadian customers will have to pay the sales tax applicable to their province.  We do not charge sales taxes to customers living outside of Canada, but be informed that you remain responsible for the duties and customs applicable to your country upon receipt of the parcel.

DELIVERY
Orders will be processed within 2 to 5 working days following the order. You will receive an email confirmation when your order is shipped or ready to be picked up.

Gigi & Co. Fête is not responsible for parcels where a non-tracking method was selected.

We are not responsible for packages where the delivery address was incorrectly provided - Please review your order confirmation email and advise us of any changes to address immediately.  If an order is returned due to an incorrect address being provided, we will issue a refund immediately less the FULL cost of shipping incurred.

PROMOTIONS

Only ONE Promotion code per Purchase is Accepted. We will honour promotions on in stock items if the purchase was made within 7 days of the promotion.  The discounted amount will be issued in the form of store credit.

Taxes excluded. 

DEFECTIVE OR DAMAGED ITEMS
Gigi & Co. Fête must be notified of defective or damaged items within 7 days of receipt by customer.  No compensation will be given for claims made after 7 days.

RETURN POLICY
Returns will not be accepted without an email confirmation sent by Gigi & Co. Fête Returns must be RECEIVED within 14 days of your order date and will be accepted for a refund or store credit on regular priced merchandise. Refunds will be for the original order amount of the product less the shipping cost.

All merchandise must be returned unworn, unwashed and in the original condition with all tags attached. Returns that are missing tags and/or damaged will not be processed, nor will they be returned to sender.

The customer is responsible for the cost of shipping merchandise back to Gigi & Co. Fête. We recommend that returns be shipped with a service which provides a tracking number, as we are not responsible for delayed or lost packages. Merchandise received after 14 days will be issued Store Credit.