Frequently Asked Questions
Answers to our most common questions
1. Do you ship Canada-Wide?
- Yes! We ship everywhere in Canada.
- Orders will be processed within 2 to 5 working days following the order. You will receive an email confirmation when your order is shipped
2. What is your Return & Exchange Policy?
- Returns and Exchanges must be RECEIVED within 14 days of your delivery date and will be accepted for a refund or store credit on regular priced merchandise. Refunds will be for the original order amount of the product less the shipping cost. Returns received after 14 days will be issued Store Credit.
3. How do you choose your products?
- All of the products sold in our online store are always hand-selected by our owners.
4. How can I contact your store?
- You can send us an email at email@example.com. We also respond to all Facebook and Instagram messages!
5. Can you get a certain product in?
- If there is a product you would like to see at Gigi & Co. Fête, please message Us at firstname.lastname@example.org
6. COVID Related Updates
- All orders are shipping via Canada Post. Please note that they are behind on orders, and your package may take some extra time to reach you.